SUPPORT

Use a cable to connect central controller to the computer. Click 'Run' button in the computer, enter 'cmd' and then click confirm, enter 'arp-a' and then you can see the current central controller IP and MAC address.

A total of 5 ciphers are set as the device number from 4 to 8, dial from right to left when setting the device number, and the device number range is:1-32, the actual device number = dial code value + 1.

You need to set the role permitted to access to the map in―User Management‖ after logging in as the current operator.

CH0-CH3 is the sensor light bus 1 - 4 in order (the first four 485 ports are from right to left); and 485A, B, correspond with sensor A, B respectively.

Visit -Management Software‖ –  Device Management‖ to see whether the sensor's detection height has been set to a certain height.

Check whether the parking bay number has been entered correspondingly and to see whether the map-associated zone is set in -Logical Zone Management‖.

It can be divided into two situations, firmware problem and software problem. Software problems mainly lie in whether the multi-host service is on and the network is accessible. Firmware problems could include: 485 communication line not being connected or 485AB being reversely connected, or some sensors malfunction, resulting in the breakdown of the whole line; whether the number of dialing switch is set correctly.

The sensor's supply voltage is too high and the device is abnormal, or the sensor's detection distance has been set close to the critical value.